I'm grateful for the international SOS clinic, the expensive clinic we belong to, and an English-speaking doctor arrived via ambulance within 15 minutes. The longest 15 minutes of my life, since Sophia was in acute pain and unable to move.
After examining her, the doctor administered a shot (pain killer) and then put her on a stretcher. The whole process took a long time, putting her on correctly and securely, and she needed to be secure because the trip to the hospital was rocky...
First, they had to get her in the elevator, which is insanely tiny. They had to stand her up in the stretcher and 3 men rode the elevator down while I walked. The road outside was covered in ice, so moving her form the apartment building to the ambulance was tricky.
They took her to the children's hospital, which is a good 20 - 30 minutes away (off the Karaganda highway, near Metro). Luckily it was after midnight, and very little traffic. The roads in winter are not good, so once again, it was good she was strapped in tight.